Complaints

If you wish to submit a complaint, it is important to remember that you must include as much information as you can remember about the incident.

In order for the Taxicab Authority to process or investigate the incident, you must include:

Your name
Date of the incident
Time of the incident
Place where incident occurred
Cab company name
Physical description of the taxicab (click here to view taxicab photos)
Cab number
What occurred that brought you to file this complaint/incident report
Names and contact information for any witnesses

It would also be helpful for you to include:

The driver's name
The driver's Taxicab Authority Permit number
Physical description of the driver and any other participants in the incident

Complaint/Incident Affidavit

Click here for our COMPLAINT/INCIDENT AFFIDAVIT

Victim of Longhauling?

Note: Your driver may not take a longer route to your destination than is necessary, unless specifically requested by the passenger. (NRS 706.8846)

Voluntary Statement Long Haul Form (pdf)

NOTE: Notary information has been placed at the bottom of the LONG ROUTE VOLUNTARY WITNESS STATEMENT form to facilitate it being used as an affidavit. If the Taxicab Authority finds it necessary to use this information as part of an investigation, this form may be returned to you for signature and notary stamp.

You may submit this form as an attachment via email to taxicomplaints@taxi.state.nv.us or mail it to:
Nevada Taxicab Authority
Attn: Complaints
2090 E. Flamingo Road, Suite 200
Las Vegas, NV 89119

Lost & Found

Click here for lost and found information...

You may submit this form as an attachment via email to taxicomplaints@taxi.state.nv.us or mail it to:
Nevada Taxicab Authority
Attn: Lost & Found
2090 E. Flaming Road, Suite 200
Las Vegas, NV 89119