Complaints

If you wish to submit a complaint, it is important to remember that you must include as much information as you can remember about the incident.

In order for the Taxicab Authority to process or investigate the incident, you must include:

  • Your name
  • Date of the incident
  • Time of the incident
  • Place where incident occurred
  • Cab company name
  • Physical description of the taxicab (click here to view taxicab photos)
  • Cab number
  • What occurred that brought you to file this complaint/incident report
  • Names and contact information for any witnesses

It would also be helpful for you to include:

  • The driver's name
  • The driver's Taxicab Authority Permit number
  • Physical description of the driver and any other participants in the incident

Victim of Longhauling?

Note: Your driver may not take a longer route to your destination than is necessary, unless specifically requested by the passenger. (NRS 706.8846)

Click here to fill out the Long Route Voluntary Witness Statement (pdf)  

NOTE: Notary information has been placed at the bottom of the LONG ROUTE VOLUNTARY WITNESS STATEMENT form to facilitate it being used as an affidavit. If the Taxicab Authority finds it necessary to use this information as part of an investigation, this form may be returned to you for signature and notary stamp.